Reports To: Executive Director

FLSA Status: Non-Exempt

SUMMARY: Job Description

Clinical Behavioral Health Director supervises therapists, counselors, and ancillary clinical team including
outside consultants to assure best practice regulations, standards, policies & procedures according to licensure.
Assures compliance across the agency with CARF requirements.

Core Competencies:

  1. Manage, evaluate and monitor direct service staff including providing individual and group supervision
    for clinical behavioral health staff.
  2. Review mental health assessments and support assignment of clients to appropriate professionals and provide continuity of care of clients among assigned professionals.
  3.  Monitor and maintain all documentation to support timely and accurate billing.
  4. Develops best practices for Trauma Informed Care service delivery to maximize effectiveness for
    continuity of care.
  5. Update and maintain a sound Quality Improvement Plan for credentialing requirements.
  6. Update and monitor forms, policies and procedures to comply with ODMH rules and regulations.
  7. Play lead role in compliance with programmatic standard of CARF Accreditation
  8. Oversee the supervision and provide direct supervision to social work interns. Oversee and maintain working relationships with schools referring interns.
  9. Participate in development of department budgeting and ensure insurance billing targets are met.
  10. Maintain and development partnerships to increase programmatic goals.
  11. Demonstrates expert knowledge and support of Trauma Informed practices as outlined by the Substance Abuse and Mental Health Services Administration.

Essential Duties and Responsibilities:

  1. Adheres to and supports all HIPAA, ethics, and professional-standards requirements of Federal and State Law, organizational policy, and policies of licensing and credentialing boards
  2. Speaks and acts in a manner sensitive and responsive to individual ethnic, cultural, and developmental background, disabling conditions, conditions impacting one’s ability to form accurate perceptions, process information, understand direction, and communicate important information
  3. Interacts with members of this and other organizations respectfully, professionally, and in a manner representative of May Dugan Center brand
  4. Productively contributes to the functioning of interdisciplinary teams, including regular participation in team meetings and collaborations
  5. Assumes additional responsibilities and participates in special projects as needed or directed

Additional Duties and Responsibilities

  1. Attend appropriate professional, city, county, and state-wide clinical forums
  2. Attend educational forums to enhance service delivery and best practice models across the agency


  • Master’s degree in Social Service Field and/or a Master’s in Public Health Administration. State of Ohio license as Licensed Independent Social Worker with supervisory experience preferred.
  • A minimum of 4 years of administrative/supervisory experience in community based Social Service Agency
  • Knowledge, skills and experience working with data collection systems, filing systems, Microsoft Office, Excel and internal/external networks.
     Strong organizational and communication (written and oral) skills
  • Demonstrated knowledge of CARF (Commission on Accreditation for Rehabilitation Facilities), ODMH, ODADAS and ODJFS.

Working Conditions

Work performed in a general office environment and virtually/remotely through telehealth platforms. Hours of work will be stable, but often conducted outside of normal business hours; ability to work non-traditional work hours.

Please reply to:
Rick A.Kemm, MNO
Executive Director
May Dugan Center
4115 Bridge Ave.
Cleveland, OH 44112
(216) 631-5800 ext. 102
Email to: